1. Payment Processor
All payments on Kombiner are processed by Tpay LLC (Identification Number: 402291220), a TBC Bank Group company operating under Georgian law. Tpay is a licensed payment service provider and assumes full responsibility for secure card processing.
tpay
Kombiner does not store, process, or transmit card details at any point. All sensitive payment data flows exclusively through Tpay's infrastructure.
2. Accepted Payment Methods
We currently accept the following payment methods:
- Visa debit and credit cards
- Mastercard debit and credit cards
- Digital wallets supported by Tpay
3. Delivery Terms
Kombiner is a digital software product. Upon successful payment, your Pro subscription is activated immediately — no waiting, no shipping. No physical delivery occurs. Access is granted via license key or account activation within the app.
4. Pricing & Billing
Current subscription plans:
- Monthly plan: $3.29 / month
- Annual plan: $32.99 / year ($2.75 / month, billed annually)
All prices are in USD. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.
5. Cancellation & Refunds
You may cancel your subscription at any time from within the Kombiner app or by contacting support. Upon cancellation, you retain Pro access until the end of the current paid billing period — no access is cut off early.
As a general rule, refunds are not issued for partial billing periods. If you believe your situation warrants an exception, contact us at dan@kujin.dev and we'll review it promptly.
6. Transaction Security
All payment transactions are secured using TLS 1.2+ encryption in transit. Card data is handled exclusively by Tpay LLC under PCI DSS compliance standards.
Kombiner never sees, stores, or transmits your card number, CVV, expiry date, or any other full card details. 3D Secure (Visa Secure / Mastercard Identity Check) may be required by your issuing bank for additional authentication.
7. Customer Data Collected at Checkout
To process your payment, Tpay may collect the following information:
- Cardholder name
- Billing address
- Phone number
- Email address
This data is retained for a minimum of 6 months as required by applicable payment regulation. For full details on how Kombiner handles personal data, see our Privacy Policy.
8. Chargebacks & Disputes
If you believe a charge on your statement is incorrect, please contact us at dan@kujin.dev before initiating a chargeback with your bank. We resolve legitimate issues promptly and will issue a refund where warranted.
Excessive or fraudulent chargebacks may result in suspension of your Kombiner account, per our payment processor's policy.
9. No Surcharges
We do not add surcharges or additional fees to card transactions. The price displayed at checkout is the exact price you pay — no surprises.
10. Legal Compliance
Payment processing on Kombiner complies with:
- Applicable Georgian law and NBG (National Bank of Georgia) regulations
- Visa and Mastercard operating rules and brand standards
- PCI DSS data security standards
- Applicable Anti-Money Laundering (AML) requirements
11. Questions?
For any payment-related questions or concerns, reach out at dan@kujin.dev. We're a small team, but we read everything and respond quickly.